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Is technical support or drivers available for 19018, APC-4914 or APC-7314?
Issue:
Technical support is required.
Product Line:
Cables and Connectivity Solutions
Environment:
USB Extender, USB File Transfer Cable
Cause:
Need drivers or other technical support.
Resolution:
For technical support please contact APC Cables.
Phone: 888-370-6688 in North America.
email: support@apccables.com
Driver download for 19018, APC-4914 and APC-7314
Please go to ftp://apccables.com/driver
User Name: Top61_PC
Password: Top61_PC
For the APC-4914 choose model BF-4914
For the APC-7314 choose model BF-7314
For the 19018 choose model BF-320
Can't find what you are looking for?
Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.