What UPS units are officially supported by the AP9610 (Relay I/O SmartSlot Card)?
Published date:
04 June 2019
Issue
What UPS units are officially supported by the AP9610 (Relay I/O SmartSlot Card)?
Product Line
SmartSlot Accessories
Various APC UPS Models - single and three phase
Environment
AP9610
Supported UPS models listed below
Cause
The user is unsure if the AP9610 is supported in their device or AP9610 is not working properly and compatibility is not confirmed.
Resolution
The following UPS lines have been officially tested with the AP9610 Relay I/O Card by APC:
Smart-UPS Model Types with the following prefix:
SU
SUA
SURT (except SURTD)
SURTA
SUVT/Galaxy 3500 (Must use Configuration #2 - same as Symmetra)
SUM
Matrix-UPS series Model Types*
All single phase Symmetra Model Types including:
Symmetra
Symmetra RM
Symmetra LX
Certain three phase Symmetra PX Model Types including:
20kW Symmetra PX All-In-One
40kW Symmetra PX
80kW Symmetra PX
48kW Symmetra PX All-In-One
160kW Symmetra PX
All Silcon DP300E series Model Types.
*Matrix UPSs must be running Matrix firmware revision Z for compatibility with AP9610.
Please note:The AP9610 is a UPS-Link based product and is not compatible with Microlink UPSs, such as Smart UPS models with the following prefixes: SMT, SMX, SURTD. Please see this APC knowledgebase for more information on the APC Micro-link UPS communication language.
All other Smart Slot enabled UPS models may work in conjunction with the AP9610. However, these models have not been officially tested by APC.
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