InfraStruXure Manager | Lost Password Recovery Procedure
Published date:
05 May 2020
Please follow these steps in order to reset the password on ISX Manager (Information Controller) version 1.3.4 and earlier:
1) Connect a laptop to the InfraStruXure Manager Hub and make sure it is assigned an IP.
2) Using a paper clip or similar item hit the reset button on the ISX Mgr.
3) Verify that after the reboot you still have a valid IP on the laptop and log onto the IC through the web interface using the following URL:
Please note that this step MUST be completed within five minutes of the reboot of the ISX Mgr. and it is case sensitive.
At this point the user/password should be reset to apc/apc
On ISX Manager version 4.x:
1) Connect a laptop to the InfraStruXure Manager Hub and make sure it is assigned an IP.
2) Using a paper clip or similar item hit the reset button on the ISX Mgr.
3) Verify that after the reboot you still have a valid IP on the laptop and log onto the ISX Mgr using admin/apc within five minutes of the reboot.
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