Browse FAQs

Which firewall ports are required to be open in order to establish a KVM over IP connection with the AP561X series of KVM switches?

Published date: 04 June 2019


 
Issue

Which firewall ports are required to be open in order to establish a KVM over IP connection with the AP561X series of KVM switches?


Product Line
  • Rack Accessories - KVM Switches
    • AP5610
    • AP5615
    • AP5616
       

Environment
 
  • All firmware versions
  • All serial numbers


Cause

Firewall ports must be open in order for the KVM viewer to function properly.


Resolution


The Video Session Viewer on the AP56XX line of APC's KVM switches communicates with the KVM over TCP ports 8192 and 2068. Digitized video data is sent over port 8192. Encrypted keyboard and mouse data is sent over port 2068. The Management Panel (MP) communicates with the KVM switch over TCP/UDP port 3211. All data on ports 2068 and 3211 is encrypted using the Secure Socket Layer (SSL) protocol. The KVM switch retains the database of user accounts and permissions. The Viewer performs user authentication over encrypted port 2068. The MP performs user authentication over encrypted port 3211.



 





 


Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.

Contact support