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What is the expected life of my APC UPS VRLA battery?

Issue: What is the expected life of my APC UPS VRLA Battery? Product Line: All UPS Models Environment: All Three Phase and Single Phase UPS Models Cause / Resolution: Most APC batteries should last...

What are the Matrix-UPS operating temperature limitations?

The Matrix-UPS will operate within all standard specification ratings in a surrounding (or environmental) temperature range of 0°C to +40°C (+32°F to +104°F). The internal temperature limitation for...

UPS fails Insulation Resistance Test (PAT Test)

Normally the Insulation Resistance value should be around 1 M ohm. However this problem is usually caused by the way this test is carried out. The usual method for carrying out by such a test is...

Battery Damage When Battery Is Left Discharged

Issue When a battery is allowed to be at a low level of charge for too long, it can become damaged. Product Line All Environment All Cause Allowing batteries to stand for long time after a discharge...

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Configuring Microsoft Windows Vista, 7, 8, & 10, Windows Server 2008,...

Issue: How to configure Microsoft Windows Vista, 7, 8, & 10, Windows Server 2008, 2012, 2016, & 2019 to safely shutdown without using APC's PowerChute software. Product: APC branded UPS...

PowerChute Network Shutdown – some VMs are not started for HyperFlex...

Issue: PowerChute Network Shutdown – some VMs are not started for HyperFlex cluster Products: PowerChute Network Shutdown v4.4, v4.4.1 Environment: PowerChute Network Shutdown configured with...

Did APC purchase the AirFlow Company?

Issue: Did APC purchase the AirFlow Company? Product line: Airflow Environment: Data Center Cooling Cause: Resolution: APC purchased Airflow in 2000 and formed a Network Air Division under APC. The...