{}

브랜드

{"support":{"yesButton":"예","noButton":"아니오","feedback":{"title":"어떻게 개선할 수 있겠습니까?"},"submitButton":"제출","successMessage":"의견 주셔서 감사합니다.","title":"도움이 되었습니까?","feedbackPercentLabel":"의 사용자가 이 답변이 도움이 되었다고 응답했습니다.","captcha":{"error":"확인란을 선택하십시오"}}}

FAQ 검색

{"searchBar":{"inputPlaceholder":"키워드로 검색 또는 질문","searchBtn":"검색","error":"검색할 키워드를 입력하십시오."}}

Why does PowerChute Business Edition using Simple Signalling and an Active Management Technology serial port cause Immediate Shutdown of Operating System?

Issue:
Installing PowerChute Business Edition using Simple Signaling and an Active Management Technology serial port causes Immediate Shutdown of Operating System (and restarting results in another shutdown).

Product Line:
PowerChute Business Edition version 9.1, 9.1.1, 9.2, 9.2.1, 10.0.1

Environment:
Active Management Technology (AMT) ports. These ports are often available on HP machines.

Cause:
The Intel Active Management Technology (AMT) ports are used for Out-of-Band Management.

Solution:
Reboot the OS in Windows Safe Mode and then uninstall PowerChute Business Edition. Reinstall PowerChute use another COM port or a USB port.
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