Browse FAQs



Can I mix old and new batteries in a Smart-UPS?
For example, an APC Smart-UPS SRT 5000 system with ... cartridge for the UPS and two battery cartridges for the external battery pack ...
Does my Smart-UPS have Equipment Protection Policy (EPP) coverage?
Does my Smart-UPS have Equipment Protection ... Smart-UPS , Smart-UPS Online ... on many 120v UPS Systems and Surge ... All Smart-UPS and Smart-UPS Online products include ... ... volt Line Interactive Smart-UPS offer EPP coverage ... Smart UPS models that do ... All Smart-UPS Online models. ... SURTA, or SRT ... , 208v, 230v , or 240v ... ... /www. apc .com/ ... ... not your particular UPS features EPP coverage ... If you need to open an EPP claim for your UPS , please contact your local Tech Support Team for assistance.
Do APC Network Management Cards (and Network Management Card embedded devices - Rack PDU, etc) support 1000mbps Ethernet connections?
... , AP89XX), Certain Audio/Video Network Management Enabled products, Smart-UPS Online ( SRT ).
Why can't I connect to my APC Network Management Card or embedded Network Management Card using a serial connection?
... (AP44XX), Certain Audio/Video Network Management Enabled products, Smart-UPS Online ( SRT ).
Global Leap Second Impact on APC Network Management Card products
... , AP89XX), Certain Audio/Video Network Management Enabled products, Smart-UPS Online ( SRT ).
Video: How do I configure APC Network Management Card network settings?
... (AP44XX), Certain Audio/Video Network Management Enabled products, Smart-UPS Online ( SRT ).
Video: How do I upgrade the firmware on an APC Network Management Card (NMC) or NMC embedded device (Rack PDU, etc)?
Certain Audio/Video Network Management Enabled products, Smart-UPS Online ( SRT ). Environment
UPDATED MARCH-2016: Unable to access my APC Network Management Card (NMC) enabled device via HTTPS (SSL/TLS)
... AP84XX, AP86XX, AP88XX, AP89XX), g50 AV Units, Smart-UPS Online ( SRT ), and acda901, acrc301h ...
How do I upgrade my SRT or XP Smart-UPS firmware using my Network Management Card?
... are unable use the Firmware Upgrade Wizard and wish to upgrade their Smart-UPS Firmware using an APC Network Management Card.


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