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Schneider Electric's Technical Support Policy for Older Versions of PowerChute Software
... far beyond this stated commitment, but this 1 - year policy is stated here so customers may take it into account for planning purposes ...
Single Phase Symmetra Extended Run (XR) Frame Cable Lengths
This information can be relevant if a user is planning on installing the products in slightly different areas - different racks, for example.
Steps to take when moving a Symmetra Power Array from one location to another
... case you need to either send any components back to the APC or if you plan on moving your UPS in the future.
Adding External Batteries to an SU, SUM, SURT, SURTA, SURTD or SUA series Smart-UPS XL
All XL models , All Serial ... ... -UPS XL models do not feature ... ... as "" 1 "" within ... UX or UXA Series Ultra Battery Packs ... count their internal battery as number 1 . (IE: An surt3000xlt + 1 External Battery would be set to 2 in Powerchute). ... If you are able to set your unit to ""0"", the first external battery would be "" 1 "". ... All other Smart-UPS count the internal battery as 0. (IE: An sua3000xl + 1 External Battery would be set to 1 )
3 Phase Products Service Level Agreements; Definition of coverage as relates to the service level agreements offered by SE
1 Annual PM Visit ... 1 Annual Preventive Maintenance Visit ... UPS & PDU Advantage Ultra : See attached file; ARUO-ACQFVH_R6_EN_Advantage Ultra ... 1 Annual Preventive Maintenance Visit 1 Set of air filters if applicable
UPDATED MARCH-2016: Unable to access my APC Network Management Card (NMC) enabled device via HTTPS (SSL/TLS)
... Network Management Card 1 (NMC1) ... ... Network Management Card 1 include (but ... ... who uses any one of the products ... One such example is ... ... future firmware update plans to address this ... ... Network Management Card 1 (NMC1) ... Automatic Transfer Switch models except ... a value of 1 to allow fallback ... Network Management Card 1 (NMC1) Information Bulletin: Effects of Microsoft Internet Explorer and other web browsers blocking key lengths less than 1024 bits​(blocking key lengths less than 1024 bits)
Choosing the Correct NMC Firmware Upgrade Executable for Your Modular PDU
All Product models ... If your Modular PDU is currently using an NMC1 and you would like to upgrade to NMC2, please contact your Schneider Electric Services representative for replacement plan details. ... These models listed directly below historically have used embedded NMC1 brains, 0G-9354-01 and xrdp v3.X.X firmware. ... There are other modular PDU models , listed below, that already use NMC2 ( model 0G-9357) and with a different application, xrdp v5.1.2. ... There is one SKU PDPB
Rack PDU 2G (AP8XXX) Network Port Sharing Information
... AP8XXX Rack PDU models ... ability to share one IP address via one network connection) ... PDUs using only one ... a number, 1 to 4, ... ... are connected to one another in a ... ... Sharing groups you plan to have. ... " port of one of the grouped ... ... desired order, 1 to 4. ... ... have Display ID 1 . ... contact, basic model properties, firmware ... ... access to outlets 1 , 2, ... 3 on unit 1 , ... 2, outlets 1 through 6 ... , and outlets 1 ,2, ...
Where can I get support for APC and MGE Products?
... 6 0034- 1 0034-100 ... 2M- 1 E 0035nd-3M- 1 E 0039- ... ... 2M- 1 E 0088nd-3M- 1 E 0100- ... 2M- 1 E 0226- ... 3 0377- 1 M 0377- ... ... 2M- 1 E 0719- ... 7 0859- 1 0859-10 ... ... 15M 12000- 1 M 12000- ... 15M 12008- 1 M 12008- ... 15M 12012- 1 M-E ...


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