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Internet Explorer downloads NetBotz 5.1 upgrade as a .ZIP file

Published date: 26 June 2019

Issue:
Internet Explorer downloads NetBotz 5.1 upgrade as a .ZIP file

Product Line:
NetBotz

Environment:
NetBotz Upgrade File
Internet Explorer

Cause:
Internet Explorer 11 (and possibly other versions) see that the "PROD_SIGNED_NBRK0750_Build_5.1.0.31.sedp" NetBotz upgrade file is a compressed file and IE renames it to a .zip file

Resolution:
Either use a different browser such as Google Chrome or in IE, choose to "Save As" and rename the file from a .zip extension to a .sedp extension before saving. This can also be done after the file is downloaded.
 

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