Browse FAQs

Why can I not install the StruxureOn smartphone app on my phone?

Published date: 25 January 2018

Make sure you phone meets the system requirements

Issue
Why can I not install the StruxureOn smartphone app on my phone?

Product Line
StruxureOn

Environment
StruxureOn
Android App
iPhone App

Resolution

 
If you're experiencing trouble installing the StruxureOn app on your phone, your system may not meet the system requirements.
 

Try this

  • Verify that your system meets the system requirements. 
  • If the installation process was initiated but something failed, try uninstalling, restarting the phone, and installing again.
 
 
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