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INTERNAL: SRT UPS reports Fan Inoperative

Issue: SRT UPS reports Fan Inoperative

Product Line: SRT1500XLJ, SRT2200RMXLI-NC, SRT3000RMXLI-NC, DLRT3000RMXLI, FJRT3000XLIX322, SRT1500UXI-LI, SRT1500UXI-NCLI, SRT3000RMXLI, SRT1000UXI-LI, SRT1000UXI-NCLI, SRT2200RMXLA, SRT2200RMXLA-NC, SRT2200XLA, SRT2200XLA-NC, SRT2200RMXLI, SRT2200XLI, SRT3000XLI, SRT2K2RXLNX145, SRT3000RMXLT, SRT3000XLW-IEC, SRT3000RMXLW-IEC, SRT3000RMXLT-NC, SRT3000XLT, SRT3000XLTW

Environment: Serial Number date codes 2001 to 2044

Cause: A loose contact between the fan assembly and controller board connectors may cause the UPS to report Fan Inoperative.

Resolution: Provide a replacement UPS and ensure the replacement unit is from date code 2045 and onwards.

 

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