Browse FAQs

What accessories are available for the "SURT" series of Smart-UPS Online UPS Systems?
... " series of Smart-UPS Online UPS Systems? Smart-UPS Online ... SURT series of Smart-UPS includes a variety ... APC Smart-UPS RT 208/240 ... APC Smart-UPS RT 3/5 ... APC Smart-UPS RT 15ft Extension Cable ... APC Smart-UPS RT 3000va , 100- ... APC Smart-UPS RT 208v 3000/ ... APC SMART-UPS RT 208v 8/10kva BACKPLATE KIT W / (2 ... APC Smart-UPS RT 5/6KVA ... APC Smart-UPS RT 5/6KVA ...
How do I properly install/uninstall my SmartSlot accessory card into my UPS?
Smart-UPS RT (SURT, SRT models 3000va and above), Matrix- UPS - The unit can be put into bypass mode.
How do I troubleshoot the fault LED on my Smart-UPS RT?
... LED on my Smart-UPS RT ? Smart-UPS Online ... panel of the UPS . ... indicates that the UPS has encountered a ... If the fault LED lights on your UPS , you should mark down exactly which LED's are lit in the battery bar graph. ... If you are using a Network Management Card with your UPS , you may also want to retrieve the Event and Data logs. You should then contact APC Support while you are physically with the UPS and ready to troubleshoot. APC Support will assist with decoding the fault indicators and resetting the unit if possible.
Video: How do I upgrade the firmware on an APC Network Management Card (NMC) or NMC embedded device (Rack PDU, etc)?
Certain Audio/Video Network Management Enabled products, Smart-UPS Online (SRT). Environment
APC UPS Network Management Card (NMC) Compatibility Chart
Single and Three Phase Smart-UPS with the following model prefixes:

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