Browse FAQs



Video: How do I troubleshoot the Replace Battery LED on a Smart-UPS?
... lit on my Smart-UPS . Smart-UPS , Smart-UPS Online ... , or the LCD Screen on the UPS (if so ... ... for a standard UPS or 24 hours for a UPS with external batteries ... Smart-UPS products will charge ... If your UPS has an LCD screen go to the ... then select " UPS Self Test" If your UPS does not have an LCD display, press ... ... >25° C / 77° ... ... warranty on all Smart-UPS products is 2 ... contact APC Customer Support ... unit when contacting APC as additional troubleshooting ...
Why is my equipment dropped or rebooted while connected to my Smart-UPS?
... Equipment connected to Smart-UPS drops or reboots ... Smart-UPS ... attached to a Smart-UPS can be dropped ... - A UPS with a weak ... Every Smart-UPS has a " ... C (68- ... C (15 C (77 C (95 ... failure which the UPS self test may ... ... result in unexpected UPS behavior including load drops and the UPS turning off: - Each UPS is limited in ... ... number of the UPS tells you the ... ... determine if your UPS is capable of ... please use our UPS Selector Tool at
Video: How do I configure APC Network Management Card network settings?
Smart-UPS front panel LCD - (available on supported SMT, SMX, and SRT Models with NMC2)
Network Management Card 3 – dbg directory not included in Smart-UPS firmware
apc > dir C :\dbg\* 2. Download the contents of the dbg directory:
Does my Smart-UPS have Equipment Protection Policy (EPP) coverage?
Does my Smart-UPS have Equipment Protection ... Smart-UPS , Smart-UPS Online ... on many 120v UPS Systems and Surge ... All Smart-UPS and Smart-UPS Online products include ... ... volt Line Interactive Smart-UPS offer EPP coverage ... Smart UPS models that do ... All Smart-UPS Online models. ... , 208v, 230v , or 240v ... ... /www. apc .com/ ... ... not your particular UPS features EPP coverage ... If you need to open an EPP claim for your UPS , please contact your local Tech Support Team for assistance.
How can I adjust the number of battery packs on a Smart-UPS XL?
Smart-UPS XL products require ... you tell the UPS how many external ... so that the UPS can properly calculate ... Smart-UPS XL ... runtime and have Smart Batteries. Smart-UPS XL models are ... Smart-UPS XL models are ... ... calculations which a Smart-UPS performs when it ... ways program the Smart-UPS XL to recognize ... the UPS service must be ... ... properly with an APC UPS or c . Type " ... ... com port the UPS serial c . Type " ... ... Go to ' UPS Operating Parameters. ...
Smart-UPS fan operation parameters
... run on my Smart-UPS Smart-UPS ... included on any Smart-UPS 1400 VA higher ... ... failure in a UPS . ... ensure that the UPS remain as cool ... ... a commercial grade UPS designed for business ... ... are operating the UPS in an overly ... ... this type of UPS . ... See your local APC reseller or APC .COM for ... ... 1. The UPS is on battery ... ... 2. The UPS is charging the ... ... 3. The UPS has a load ... ... temperature of the UPS has reached greater ... (60 degrees C ). Note ... ... (40 degrees C )
Frequently Asked Questions for the new Lithium-ion Smart-UPS products.
... -ion) Smart-UPS products. Smart-UPS ... addition to the Smart-UPS product line with ... ... ion batteries in UPS ? Yes, APC ™ by Schneider ... batteries in our UPS portfolios since 2013 ... ... used with the UPS have the following ... Which Smart-UPS models currently use ... ... battery used for UPS applications can survive ... The UPS warranty is 5 ... ... difference with the UPS with Li- ... ... decrease from the Smart-UPS Sealed Lead Acid Battery 1500va model to the Li-ion 1500va model is 31 ...
Replace Battery LED Flashing on an "SUA" or "SUM" Smart-UPS
Smart-UPS ... voltage for the UPS to recognize it ... ... Tower models, 1500va or less: ... back of the UPS . ... models larger than 1500va : ... bezel of the UPS to access the ... ... connected and the UPS still will not ... In this You should immediately disconnect the battery connector and take the UPS out of service. Once the battery has cooled you can try to remove it from the UPS . ... If it has swollen and is lodged in the UPS , we reccomend that you replace the UPS . Please contact APC Tech support if you have any additional questions about troubleshooting this issue.


Results 1 - 10 of 50

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.