Browse FAQs

What are the Minimum and Maximum mounting depths for Smart-UPS rails?
If you are using your APC rail kit to mount non- APC equipment your experience may vary.
Installing Standard APC Rails to a Threaded Rack
The attached .pdf document outlines the modification of the standard Smart- UPS rail kit for use in a threaded hole rack.
APC Din Rail/Panel Mount UPS and External Batteries
: The installation guide for for the APC Din Rail /Panel Mount UPS Battery Replacement specifies how ... an External Battery to the UPS .
Video: How to Select the Correct Replacement Battery Cartridge (RBC) for your UPS
UPS Replacement Battery Selector Now that you've acquired your model, go to APC's convenient, easy -to-use
Details of new SURT Rackmount SKU's for 2008
In an effort to make this process easier for customers and resellers, ... a rackmount configuration with the rails included in the UPS packaging.
In the NetShelter WX 6U Vertical cabinet, can the 2U UPS Mounting Bracket also be used on a 1U or 3U Smart-UPS?
It is unknown whether a 1U ot 3U Smart- UPS can use the 2U mounting rail . ... The ar106v And ar106vi comes with a 2U UPS mounting rail installed. ... The UPS Mounting Bracket is made for a 2U APC Smart- UPS . To mount a 1U or 3U Smart- UPS into the ar106v/VI please use the mounting rail kit that comes with the UPS .
Is there a quick fix for stuck screws on the vertical mounting rails of a NetShelter cabinet?
The screws on the vertical mounting rail will not loosen. ... Over-torqued rail screws. ... There are two ways that you can loosen stuck rail screws using tools that you may have on hand: ... Using this combination provides much greater torque onto the screw head and should loosen it easily . ... *Contact information can be found in the Owner's Manual or online at www. apc .com under Support.
Will a short-depth Smart-UPS fit into the NetShelter WX ar106 or ar109 wall box?
... depth of the UPS , and available ... the front mounting rails and rear of ... ... new Short Depth UPS may fit into ... ... Depth Smart- UPS will not ... cords into the UPS . ... the front mounting rails to the rear ... A UPS would need to have a mounting depth of 11.25" or less to allow room power cords to plug in. https://www. apc .com/us/en/faqs/FA158651/ You can also find compatibility to all NetShelter cabinets and APC products by Googling "netshelter accessory compatibility chart" and pulling up FAQ 158651:
Video: Why might my APC Back-UPS Product be beeping?
UPSs are generally installed and placed in places not easily seen by a user (i.e., under a desk, in a wiring closet, etc). Therefore, in order to provide proactive warnings of changing UPS and power conditions to users, APC's UPSs have audible tones. An occasional single beep from the UPS is normal UPS operations. This means that the UPS is protecting the load.

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