Browse FAQs



Why is my equipment dropped or rebooted while connected to my Smart-UPS?
... Equipment connected to Smart-UPS drops or reboots ... Smart-UPS ... attached to a Smart-UPS can be dropped ... 1 ) - A UPS with a weak ... Every Smart-UPS has a " ... ... last 3- 5 years in a ... ... failure which the UPS self test may ... ... result in unexpected UPS behavior including load drops and the UPS turning off: - Each UPS is limited in ... ... number of the UPS tells you the ... ... of up to 1000 Volt Amps ( ... ... determine if your UPS is capable of ... please use our UPS Selector Tool at
Why are the battery charge LEDs flashing on a Smart-UPS?
Smart-UPS , Smart-UPS Online All Smart-UPS models with model ... ... calculated by the Smart-UPS microprocessor) must ... If the UPS calculates the runtime ... Option 1 : ... for example a Smart-UPS with 15 minutes ... time set for 7 minutes. ... and then the UPS Shutdown Parameters submenu ... ... is set to 5 minutes and cannot ... ... firmware inside a Smart-UPS is designed to ... ... the "" UPS batteries are discharged ... ... have an older UPS , try replacing ... ... inside of the Smart-UPS are controlled by ... microprocessor within the UPS .
Smart-UPS Cloud Connection Card – Configure MTP Settings
... interface on your Smart-UPS Cloud Connection Card ... Smart-UPS Cloud Connection Card (AP9649) ... 1 . Insert your Smart-UPS Cloud Connection Card into the SmartSlot in your Smart-UPS device. ... Smart-UPS Cloud Connection Card ... Use the USB cable that is included in the box of your Smart-UPS Cloud Connection Card. ... 5 . Select “Browse my computer for driver software.” ... 7 . Click “Show All Devices” and click “Next.”
What are the computer interface port specifications for the SU and SUA Smart-UPS family?
... the 3G Smart-UPS family? Smart-UPS ... port on the UPS . ... SU and SUA Smart-UPS have the following ... ... Pins 3, 5 , and 6 ... ... levels when the UPS signals that it ... The UPS will shut down ... sustained on pin 1 for 4. ... The UPS responds to this ... (when the UPS is operating on ... Pin 1 is also the ... ... momentary (approximately 1 second) high ... level to pin 7 to turn on the UPS and any attached ... A momentary low turns off the UPS and its load. Pin 7 should be unconnected normally. ... Smart-UPS Communication
What is the IP (ingress or international protection) rating of SMC, SMT and SMX series Smart-UPS?
required for SMC, SMT or SMX series Smart-UPS . ... Smart-UPS model numbers beginning with SMC, SMT or SMX ... SMC, SMT and SMX models have been tested and verified for compliance with UL/CSA/IEC 60950- 1 and are specified with IP rating 20: ... 1 = Protects against solid objects greater than 50 mm ... 5 = Dust protected ... 1 = Protects against dripping water ... 5 = Protects against water jets ... 7 = Protects against immersion
How do I upgrade my SRT or XP Smart-UPS firmware using my Network Management Card?
... to update my Smart UPS (SRT) or Secure- UPS (XP) ... Smart-UPS models with the ... Secure- UPS PMU XP1K9NN42RCC Supported UPS model listed above UPS Network Management Card ... embedded in the UPS ) with Firmware ... UPS power output * ... ... for the particular UPS (Links are ... UPS Firmware Updates allow ... ... connection to the UPS whenever possible. ... to upgrade their Smart-UPS Firmware using an ... ... and update the UPS via the Network ... Step 1 ... Find the correct UPS Firmware Image. Use the UPS "ID" ... Image for your UPS .
What accessories are available for the "SURT" series of Smart-UPS Online UPS Systems?
APC Smart-UPS RT 5 /6KVA ( ... KIT with ( 1 )L14-30 & (2)L 5 -20
Smart-UPS SRC 5k, 6k, 8k and 10 KVA FAQ
Both the UPSs share the load equally but if one fails (either ... ), the other UPS will take over powering the load.
Descriptions of Smart-UPS Audible Alarms
Resolution: 3. UPS has failed the battery self-test - unit will beep continuously for 1 minute, every 5 hours, and the ...
PowerChute Network Shutdown 2.2.4 and 4.5G and 5G Smart UPS Behavior
... Management Card 2 UPS application firmware revision ... turn off the UPS via PowerChute Network ... Low Battery' UPS events on certain Smart-UPS models.


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