Browse FAQs



Video: What to do if the system is missing native shutdown battery options / How to restore HID UPS device driver.
For information on how to configuring Windows Vista, 7 , 8, 10 ... to safely shutdown without using APC's PowerChute software please review FAQ
Video: How to restore APC PowerChute device drivers on Windows?
Missing APC UPS device drivers ... ... for communications between APC UPS and Windows ... ... automatically once the APC UPS has been ... ... 2008, Windows 7 , Windows 8 ... ... Manager, then Batteries - . You should see a driver called APC UPS or APC Battery BackUP. ... 3. Double-click on "HID UPS Battery ". ... 7 . When presented with Search for driver software in this location and Let me pick from a list of device drivers click on Let me pick from a list of device drivers. 8. Select APC UPS or APC Battery BackUP from the list of drivers.
How to Configure the number of battery strings using NMC terminal mode in Smart-UPS src1000iccind / src1000uxind ?
– User Name: apc – Password: apc ... 5. Press 1 and ENTER to select Battery . 6. Press 2 and ENTER to change Battery Settings. 7 . Type in the number of battery strings then press ENTER.
Video: How do I configure APC Network Management Card network settings?
... , all of APC's Network Management Card ... All APC devices have a ... C0 B 7 APC website ... C0 B 7 , which indicates an APC address. ... , available from apc .com, ... ... serial version of APC's PowerChute software, the APC UPS service must ... ... properly with an APC UPS or accessory ... ... using the correct APC configuration cable. ... a non- APC serial cable to ... ... password of " apc ". ... password of " apc ". apc > tcpip - ... apc > reboot apc > tcpip - ... apc > reboot
Video: Troubleshooting no communication between UPS and PowerChute Business Edition
Troubleshooting Windows USB Communications From Device Manager select Batteries . You should see APC UPS. ... then the driver should be HID UPS Battery . ... Make sure that all other USB devices upstream from your APC UPS have communication. ... 7 . ... APC recommends that for optimum performance the UPSs USB cable be plugged into the PC's USB port directly, and not into a USB hub. ...
Whether UPS surt5000xli supports External battery or not ?
Yes, we can connect external batttery pack to this UPS and only APC manufactured battery pack SURT192XLBP can be connected.
Whether UPS surt10000xli supports External battery or not ?
Yes, we can connect external batttery pack to this UPS and only APC manufactured battery pack SURT192XLBP can be connected.
What to do if Replace battery LED illuminates in UPS surt2000xlim ?
Replace battery LED illuminates in UPS surt2000xlim, replace batery indication , surt2000xlim
What to do if Replace battery LED illuminates in UPS surt1000xlim ?
Replace battery LED illuminates in UPS surt1000xlim, surt1000xlim, replace battery indication
What to do if Replace battery LED illuminates in UPS surt3000xlim ?
Replace battery LED illuminates in UPS surt3000xlim, surt3000xlim, replace battery indication


Results 1 - 10 of 50

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.