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UPS is giving beep sound and power on/off light flashing for every 6 seconds in UPS BX1000UXI?

Possible Couse: UPS is Over temperature on mains/battery. The UPS is overheated. Ensure that the operating ambient temperature is within product specifications. Allow a minimum of 20 cm clearance on all four sides of the UPS, for better ventilation. Note: The UPS will beep and the red LED will...

Network Management Card 3 – dbg directory not included in Smart-UPS firmware

Issue: The dbg directory is not included in Smart-UPS (SU) firmware. Product: Network Management Card 3 (AP9640, AP9641) Environment: All supported OS Solution: Follow the steps below to download the contents of the dbg directory. 1. List the contents of the dbg directory from the console (using...

Can I vertically mount my AP77XX or AP44XX Automatic Transfer Switch (ATS)?

Issue Customers wish to vertically mount an AP77XX or AP44XX ATS Product Line AP77XX series Automatic Transfer Switches (all generations) AP44XX series Automatic Transfer Switches Resolution The AP77XX and AP44XX series Automatic Transfer Switches were designed to be installed horizontally. The...

AP9335T(H)/AP9810 configuration issues through SNMP

Issue Customers may be unable to configure an AP9335T(H) temperature probe, or an AP9810 dry contact accessory using SNMP Product Line Network Management Card 2 (AP9631 or AP9635) with an attached accessory Resolution Historically, the OID's for environmental monitoring only support an AP9335T...

How will I come to know status of the battery charge in BX600C-IN?

We can come to know the battery charge condition by checking the status of "Charging LED". If the "Charging LED is solid green, then it indicates that the battery is under charging. If the "Charging LED is OFF (without any indication), then it indicates that the battery is fully charged.

How to disable the battery saver option in BX600CI-IN?

Press the "Battery Saver Button" which is present in the front panel of the ups (second button with heart symbol). Once we press the button, the light in the button should switch OFF.

Selected language changes after applying 6.4 firmware update with language pack on Network Management Card (NMC)

Issue After updating to SUMX or SY 6.4.0, the previously selected language can change if a language pack is being used Product Line Network Management Cards (NMC) - AP9630/AP9631/AP9635SUM Environment All serial numbers AOS v6.4.0 - SUMX and SY applications Cause Using the newly released language...

APC Switched Rack PDUs - any pending outlet commands are lost when PDU Network Management Interface is rebooted

Issue If an APC Switched Rack PDU's Network Management Interface is rebooted (manually by the user, or automatically due to network watchdog timer as explained in knowledge base ID FA156063 ), any pending outlet commands will be lost. This is especially a concern when the network device (switch,...

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