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UPS is giving beep sound and power on/off light flashing for every 6...

Possible Couse: UPS is Over temperature on mains/battery. The UPS is overheated. Ensure that the operating ambient temperature is within product specifications. Allow a minimum of 20 cm clearance on...

Problem: PowerChute Network Shutdown does not turn off the UPS following...

Issue: PowerChute Network Shutdown does not turn off the UPS following a shutdown event. Product Line: PowerChute Network Shutdown Environment: All supported OS Cause: In order for PowerChute to send...

Network Management Card 3 – dbg directory not included in Smart-UPS...

Issue: The dbg directory is not included in Smart-UPS (SU) firmware. Product: Network Management Card 3 (AP9640, AP9641) Environment: All supported OS Solution: Follow the steps below to download...

How to disable the battery saver option in BX600CI-IN?

Press the "Battery Saver Button" which is present in the front panel of the ups (second button with heart symbol). Once we press the button, the light in the button should switch OFF.

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PowerChute Network Shutdown - Shutdown Procedure for VMware vSAN with...

Issue: Extra steps are required for vSAN shutdown with vSphere 7.x Products: PowerChute Network Shutdown v4.3 and above Environment: VMware vSphere 7.0 with vCenter Server 7.0 and above Cause: When...

PowerChute Network Shutdown – Hosts fail to enter maintenance mode when...

Issue: PowerChute Network Shutdown – vSphere Clustering Service (vCLS) introduced in VMware vSphere 7.0 update 1 prevents hosts from entering maintenance mode since vCLS agent VMs cannot be shut down...

PowerChute Network Shutdown – some VMs are not started for HyperFlex...

Issue: PowerChute Network Shutdown – some VMs are not started for HyperFlex cluster Products: PowerChute Network Shutdown v4.4, v4.4.1 Environment: PowerChute Network Shutdown configured with...

Java update drop-down not available in PowerChute Network Shutdown.

Issue: User wants to update the JRE PowerChute Network Shutdown uses and the Java update drop-down menu is not displayed in the UI. Product: PowerChute Network Shutdown version 4.3, 4.4 Environment:...

 

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