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What do if there is warranty expiry alarm or Dust filter Check alarm on...

Probable cause: Easy-UPS warranty is expiring soon and Dust filter maintenance period has to be reset. Possible Solution: 1. Click on Home Button. 2. On the display, select Key Symbol . 3. select LCM...

PowerChute Network Shutdown reports "Available runtime has been exceeded".

Issue: PowerChute Network Shutdown reports "Available runtime has been exceeded". and or PowerChute shuts down OS due to "Available runtime has been exceeded" Product: PowerChute...

How to start the Power Chute Business Application under system services

To start the Power Chute Business Edition Agent manually after it has been deliberately stopped, go into Windows Services under Administrative Tools in the Control Panel. The display name there is...

Using PowerChute Network Shutdown in a redundant UPS Scenario

Issue: The purpose of using Power Chute Network Shutdown with a redundant UPS configuration is to confirm that an event is occurring on all UPS before sending a shutdown signal to the connected...

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Learn more through our Generic Knowledge FAQsGeneral Knowledge

SMC L.01 or L.02 Battery End Of Life Alarm

Issue: What is the alarm L.01 or L.02 on my SMC UPS LCD Screen? Product Line: Smart-UPS "SMC" Environment: All models, All Serial Numbers Cause: When you see this alarm on your LCD screen...

Is the embedded NMC capable of reading or detecting the AP9613 dry contact...

Issue: Clarification about the accessory board (AP9613) and the embedded NMC Product line: All Smart UPS with Embedded NMC and available Smart slot Answer: No! The embedded NMC cannot detect or read...