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Problem: PowerChute Network Shutdown does not turn off the UPS following...

Issue: PowerChute Network Shutdown does not turn off the UPS following a shutdown event. Product Line: PowerChute Network Shutdown Environment: All supported OS Cause: In order for PowerChute to send...

APC Switched Rack PDUs - any pending outlet commands are lost when PDU...

Issue If an APC Switched Rack PDU's Network Management Interface is rebooted (manually by the user, or automatically due to network watchdog timer as explained in knowledge base ID FA156063 ),...

Configure PowerChute Business Edition to allow graceful shutdown of...

Issue: On Windows Server 2019 Hyper-V (role enabled) OS build 17763.1039 , virtual machines (VMs) do not shut down gracefully. Product Line: PowerChute Business Edition v10.0.1, 10.0.2 Environment:...

How to mute "Audible Alarm" in APC make BVX2200LI-IN Easy UPS?

To mute the audible alarm, short press (less than 2 seconds) the POWER ON/OFF button it will temporarily mute the audible alarm until the condition has been reset. A short double beep will confirm...

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How to replace SSL certificate in PowerChute Network Shutdown 3.1 & 4.x...

Issue: Would like to replace self-signed SSL certificate in PowerChute Network Shutdown version 3.1 & 4.x user interface. Product: PowerChute Network Shutdown version 3.1 & 4.x Environment:...

PowerChute Network Shutdown – some VMs are not started for HyperFlex...

Issue: PowerChute Network Shutdown – some VMs are not started for HyperFlex cluster Products: PowerChute Network Shutdown v4.4, v4.4.1 Environment: PowerChute Network Shutdown configured with...

Command file is not running within PowerChute: How to check correct syntax...

Issue: A command file is not running within PowerChute. Product Line: PowerChute Network Shutdown PowerChute Business Edition Environment: All supported Windows Operating Systems. NOTE: For...

Configuring Microsoft Windows 7, 8, 10, & 11 Windows Server 2008, 2012,...

Issue: How to configure Microsoft Windows 7, 8,10, & 11 Windows Server 2008, 2012, 2016, 2019 & 2022 to safely shutdown without using APC's PowerChute software. Product: APC branded UPS...