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PowerChute Network Shutdown reports “Error registering with the Network...

Issue: PowerChute reports “Error registering with the Network Management Card.” Product: PowerChute Network Shutdown version 4.x or 5.x Environment: PowerChute Virtual Machine All supported Linux OS...

PowerChute Network Shutdown reports "ERROR: The ini file is missing...

Issue: PowerChute Network Shutdown reports "ERROR: The ini file is missing shutdownCommandFile key from section Shutdown." Product: PowerChute Network Shutdown versions 4.x, 5.0...

What is the difference between a Preinstalled NMC and an Embedded NMC?

A preinstalled NMC would have a Network Management Card already installed in the Smart Slot prior to purchase. UPS's with 'NC' or 'NMC' in the suffix of the sku would have this...

Using PowerChute Network Shutdown in a redundant UPS Scenario

Issue: The purpose of using Power Chute Network Shutdown with a redundant UPS configuration is to confirm that an event is occurring on all UPS before sending a shutdown signal to the connected...

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Learn more through our Generic Knowledge FAQsGeneral Knowledge

Is the embedded NMC capable of reading or detecting the AP9613 dry contact...

Issue: Clarification about the accessory board (AP9613) and the embedded NMC Product line: All Smart UPS with Embedded NMC and available Smart slot Answer: No! The embedded NMC cannot detect or read...