{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}
{}

Our Brands

{"support":{"yesButton":"yes","noButton":"no","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Was this helpful?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please tick the box"}}}
Search FAQs

LB800UNO Luminous UPS is working on battery mode though utility/main supply is available

Probable cause: 

1. Utility power is unavailable.
2. UPS input chord is not connected properly or partially connected to utility supply.
3. UPS is sensing Low or high input voltage to operate on mains.
4. Utility power is through incompatible source like extension or surge.

Possible solution: 

1. Reconnect the power cord properly.
2. Do not use extension cord or surge suppresser at input of UPS.
3. Wait for the nominal utility supply.

In case if issue persist even after trying the above troubleshooting, log the complaint. 

Can't find what you are looking for?

Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.