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UPS SRV1KIL-IN is not working on Generator?

Probable causes:
1. Input Voltage or Frequency not in the range.
2. Input voltage Wave form type is not pure sine wave.
3. Capacity of the generator is less than the UPS capacity.

Possible Solution:
1. Make sure Input Voltage is 230v and Frequency is 50hz.
2. Input wave form type should be pure sine wave.
3. Capacity of the generator should be 1.5 times more than the UPS capacity.
In case if issue persist even after trying the above troubleshooting, log the complaint.
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