{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}
{}
{"support":{"yesButton":"yes","noButton":"no","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Was this helpful?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please tick the box"}}}
Search FAQs

Unable to access Rack PDU AP7921B over the command line interface remotely?

Please follow the procedure to check the connectivity.                                                                                                                                                                                                                                          
  • Make sure you are using the correct access method, Telnet or Secure SHell (SSH). These can be enabled or disabled independently. The Super User or an Administrator can enable these access methods. By default, Telnet is enabled.
  •  For SSH, the Rack PDU may be creating a host key. The Rack PDU can take up to one minute to create the host key, and SSH is inaccessible for that time.

Can't find what you are looking for?

Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.