{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}
{}

Our Brands

{"support":{"yesButton":"yes","noButton":"no","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Was this helpful?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please tick the box"}}}
Search FAQs

PC or Server is not getting shutdown on standby mode.

The Power Chute Agent Windows service does not work while the computer is in Standby mode.

If your Windows computer is on standby at the time for which a shutdown is scheduled, the shutdown
starts after standby mode ends. This is true even if the time scheduled for the shutdown (through the
Shutdown Schedule command) has already passed.

For example, if a shutdown is scheduled for 7 p.m. to 7 a.m., and your computer is on standby at 7 p.m., it
will not shut down at that time. But if the computer resumes normal operation at 9 p.m., the shutdown
begins then. The notification will indicate that an administrative shutdown began at 7 p.m., and a minute
later the computer will shut down. The computer will turn on again twelve hours later.

Can't find what you are looking for?

Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.