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Power Chute Business Edition Console does not clear event in Windows OS

Published date: 20 June 2020

When PowerChute Business Edition is using simple signalling, the Time On Battery Threshold Exceeded event is displayed on the PowerChute Console after the event condition has ended. 

Check the event log for the current status. 

You can clear the event from the Console in any of three ways: 

Stop and then restart the PowerChute Agent.
Reboot the operating system.
Temporarily change the UPS port. In Device Properties - Communications - UPS Communications, Change the port, and click Apply. Then change the port back to its previous setting, and click Apply again.

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