{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}
{}

Our Brands

{"support":{"yesButton":"yes","noButton":"no","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Was this helpful?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please tick the box"}}}
Search FAQs

Why is notify users missing or grayed out in PowerChute Network Shutdown on my Windows system?

Issue:
Notify users is missing or grayed out in PowerChute Network Shutdown on my Windows system.

Product Line:
PowerChute Network Shutdown

Environment:
Windows Vista, 7, 8, 2008, 2010, 2011, 2012, 2016, 2019, Hyper-V

Cause:
Starting with the release of Windows Vista Microsoft removed the messaging service from their OS. PowerChute relied on this messaging service.

Solution:
1 - A third party messaging service can be scripted to send messages. 2 - Review Kbase Messaging service for PowerChute Network Shutdown running on Windows.
 

Can't find what you are looking for?

Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.