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Search FAQs

Data Center Expert | Getting Started

Issue:
How-to guides and informational links on getting started with a Data Center Expert Appliance.

Product line:
StruxureWare Data Center Expert (DCE)
- Basic Appliance (AP9465)
- Standard Appliance (AP9470)
- Enterprise Appliance (AP9475)
- Virtual Appliance (AP94VMACT)

Environment:
StruxureWare Data Center Expert (all versions)

Resolution:

Deploying the Physical Data Center Expert Appliance

Follow the installation instructions provided with the appliance for Rack Mounting and Powering the appliance.

Deploying the Virtual Data Center Expert Appliance

The trial is restricted to 5 nodes. If you have purchased licensing, continue to follow the knowledge base articles below to redeem the passcodes for licenses.

DCE 7.8.1 OVA: https://download.struxureon.com/dce/VM/781/index.html

Video: Data Center Expert | How do I download and deploy the Virtual Appliance?

It is highly recommended to increase the amount of storage that Data Center Expert has within VMWare. Follow the explicit details outlined in the knowledge base below if you choose to add additional disk space:

Data Center Expert | Configuring Hardware Resources (RAM, CPU, Hard Disks, & Network Adapters)

Additional details on VM settings and configuration guidelines can be found here.

Getting Data Center Expert on the Network

Start by ensuring that your Data Center Expert (DCE) Appliance is powered on and is physically connected to a network.

Video: Data Center Expert | How do I configure the network settings?

Data Center Expert | Security Information (Ports, Firewall, Vulnerability Scans, Database, etc.)

Licensing and Software Support

Data Center Expert requires continuous software support to receive upgrades and technical support/escalation.

Video: How do I register a passcode for NetBotz or StruxureWare?

Data Center Expert | How do hardware and software support contracts work?

Accessing the Desktop Client and Managing Users

Video: Data Center Expert | Desktop Client Requirements, Download, & Installation

Video: Data Center Expert | Managing Users