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How to assign a fixed IP address to SmartConnect enabled Smart-UPS

Published date: 01 June 2020

Issue:
Would like it configure SmartConnect enabled Smart-UPS with a fixed IP address AKA static IP address.

Product Line:
SMTL, SMT and SMC,  model Smart-UPS with embedded SmartConnect network port.
NOTE: for AP9649 see FAQ FA368317

Environment:
Smart-UPS with embedded SmartConnect network port


Cause:
Informational

Solution:

For SMT with firmware 4.1 or greater and SMTL model Smart-UPS 
From the LCD panel scroll to Configuration and using the down arrow scroll to Menu Type. Set the menu type to Advanced. Then using the down arrow scroll to UPS IP Address Settings and press enter. From the UPS IP Address Setting menu you can change from DHCP to Manual and enter a static IP address, subnet mask, gateway, and DNS. 

 
For all SMC and any SMT model Smart-UPS with firmware less than 4.1 
To set a fix IP address for the embedded SmartConnect network port you must log into the router the UPS is connected to via the network. Find the mac address of the UPS that has registered with the router. The mac address is the product ID number found on the sticker on top of the UPS. 

Depending on the router you will allocate an IP address to a specific mac address or reserve an IP for a specific mac address. See the router user's guide for assistance. 

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