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Data Center Expert | Is the root password available?

Published date: 05 May 2020

Issue
Is the root password available for StruxureWare Data Center Expert?

Product Line
StruxureWare Data Center Expert (DCE)
- Basic Appliance (AP9465)
- Standard Appliance (AP9470)
- Enterprise Appliance (AP9475)
- Virtual Appliance (AP94VMACT)
StruxureWare Central (SWC)
InfraStruXure Central (ISXC)

Environment
StruxureWare Data Center Expert (all versions)
StruxureWare Central (all versions)
InfraStruXure Central (all versions)

Resolution

Because the system is customized, APC and Schneider Electric does not allow customers access to the back end of the system. StruxureWare Data Center Expert is an appliance and should be considered a "black box" or closed system. We do not provide the root password for these systems.
 

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