Issue:

Proper Formats for Phone Numbers When Using Send Wireless SMS Message Alert Action from Netbotz appliance.

Product Line:

NetBotz

Environment:

NetBotz version 2 using sms.

Cause:

When using the Send SMS Message alert action, the GSM phone number of an alert recipient can be entered in the local format or in international format.

Resolution:


Example of local format when a NetBotz appliance is configured to send SMS to a GSM phone number within U.S.:

5125551212

Where 512 is a U.S. area code.

Example of international format when a NetBotz appliance in U.S. is configured to send SMS to a GSM phone number in Australia:

+614142222222

Where 61 is the Australia country code, 414 is an area code, and + sign must be used to indicate that it is in international format.