Browse FAQs



Can I change the individual batteries inside of a Smart-UPS replacement battery cartridge?
APC Replacement Battery Cartridges are intended to be replaced as a complete unit.
Used Battery Disposal Options
If you purchased an APC Replacement Battery Cartridge in the ... to return the old battery will be provided with the new Replacement Battery Cartridge.
Video: APC AV S Type Power Conditioner w/ Battery Back-up - Battery Replacement Procedure
Environment: UPS is operating Online with a Replace Battery Condition
Why should I use only genuine APC Replacement Battery Cartridge (RBC) in my APC UPS?
Using of a non- APC battery may result in lower runtime, damage the UPS, create hazardous conditions, or void safety certifications ...
Why aren't alarms clearing in the BMS (Battery Management System) AP9921X-AP9922 after replacing batteries?
After changing a battery in a string which is monitored by the APC Battery Management System, it is imperative to clear the old baseline ...
What replacement battery cartridge do I use with my Powershield?
Resolution: We recommend the RBC2 (7.2ah) or rbc40 (7.0ah) 12v batteries .
How do I recycle APC batteries in the US and Canada?
Pack the used battery in the packaging from the replacement battery cartridge and affix the return label.
Material Safety Data Sheets (MSDS) or Safety data Sheets (SDS) for Batteries Used in APC UPS Systems
In a few cases, Replacement Battery Cartridges (RBCs) containing High Power Lithium Ion Cell, Phosphate-Based are also used.
Details Returned from APC Devices via Advanced Device Crawlers
Battery Run Time Remaining Battery Replace Indicator
Where can I get support for APC and MGE Products?
Battery Management Battery Replacement Services


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