{}

Search FAQs

{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}

MGE EPS 6/7/8 GUI Display Normal status message appears incorrect


Issue:
MGE EPS 6/7/8 GUI Display Normal status message appears incorrect

Product line:
EPS 6000 / 7000 / 8000

Environment:
All models, all serial numbers with GUI

Cause:
Normally in NAM the GUI will indicate Normal Load Protected UPS online
This can be changed by changing the language the display uses to provide information.
If UK English is chosen the verbiage changes to Normal Load Protected Power Supply Okay, it means the same thing just says it in a slightly different way.

Resolution:
In the menu change language to NAM (North American) English and that should bring it back to the expected verbiage.


Did this answer your question?

Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Explore more