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Dispatch Services

Dispatch Services

Gain more predictable maintenance costs, extend your staff’s expertise to perform basic remote troubleshooting, and outsource the advanced remote and on-site support needs to Schneider Electric. Dispatch Services is an annual or multi-year service plan add-on to our cloud-based software EcoStruxure IT Expert. It covers a mix of 1-phase UPSs, PDUs, and other related accessories. With Dispatch Services, you monitor your equipment using EcoStruxure IT Expert (sold separately), our qualified experts train your Network Operations Center to handle basic remote support, and we perform advanced remote and on-site services, with replacement parts and labor included.

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電池更換服務

電池更換服務

安裝、維護、更換或取出 UPS 電池,選擇最符合個人需求的電池服務並有效防範潛在性的故障。 事先主動更換電池以預防 UPS 故障 – 實現可用性、可靠性及便利性

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隨選服務

隨選服務

無論服務合約的狀態為何,在 UPS 或冷卻機組生命週期的任何時間點均能切入執行。隨選服務包括電池、零件、反應時間與物料 (T&M) 等的零件更換服務。 保護您的投資、延長系統的使用壽命、並降低在操作重要應用程式時的停機風險。

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遠端監控服務

遠端監控服務

7x24 的監控服務將會發揮主要或次要的支援功能。 訓練精良的技術人員將會監控實體基礎架構的健全狀態,以便在問題變嚴重之前診斷出來、向您發出通知並解決問題。 全年無休的監控服務,可作為主要或次要支援功能

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