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Smart-UPS C Series FAQ
Identifiable by the prefix ""SMC"" in the part number, they are available as dedicated Tower or Rack-Mount models in 1000 VA and 1500 VA capacities.
How do I update the firmware of my SMT, SMX, SMC, SRT, XP, or XU series Smart-UPS?
Resolution: Remotely via the APC SmartConnect Cloud (Models with a "C" suffix only - IE: smt1500c)
SmartConnect Smart-UPS loses connectivity with the cloud after a period of time.
UPS LCD Display shows SmartConnect status as "SC.4" or "Contacting" depending on the device type. Product Line:
How to assign a fixed IP address to SmartConnect enabled Smart-UPS
From the LCD panel scroll to Configuration and using the down arrow scroll to Menu Type. Set the menu type to Advanced.
How do I select the correct Smart-UPS XL battery pack for my Legacy Smart-UPS?
"APC manufactures a wide VA range of Smart-UPS products. Some of these models
PowerChute Network Shutdown 2.2.4 and 4.5G and 5G Smart UPS Behavior
When using Powerchute Network Shutdown 2.2.4 and Network Management Card 2 UPS application firmware revision apc_hw05_sumx_v5.0.3 (sfsumx503), selecting the option to turn off the UPS via PowerChute Network Shutdown is supported for only the 'On Battery' and 'Low Battery' UPS events on certain Smart-UPS models.
Network Management Card 3 – dbg directory not included in Smart-UPS firmware
apc > dir C :\dbg\* 2. Download the contents of the dbg directory:
Using surge strips with APC's Back-UPS and Smart-UPS products.
APC Surge Suppression, APC Back- UPS , APC Smart-UPS


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