Browse FAQs

Why should I use only genuine APC Replacement Battery Cartridge (RBC) in my APC UPS?
Using of a non-APC battery will void APC’s Equipment Protection Policy. APC provides a 1 -year warranty on each RBC.
Used Battery Disposal Options
... not purchase an APC Replacement Battery Cartridge , then you ... of the old battery cartridge at any local battery disposal location or ... of the old battery cartridge to one of our authorized ...
Can I change the individual batteries inside of a Smart-UPS replacement battery cartridge?
... change the individual batteries inside of a Smart-UPS replacement battery cartridge ? ... UPS models use replacement battery cartridges that are comprised of multiple individual batteries inside of a single metal or plastic ... ... purchasing a complete Replacement Battery Cartridge . APC Replacement Battery Cartridges are intended to be replaced as a complete ... ... sealed lead acid batteries connected via a ... ... cycle equivalent to one battery life cycle. ... multiple sets of replacement batteries and must be replaced at the same time as the battery modules. Replacement battery cartridges must always be replaced as complete modules ...
Video: APC AV S Type Power Conditioner w/ Battery Back-up - Battery Replacement Procedure
UPS requires the replacement of it's internal battery - RBC63 ... APC AV Power Conditioners w/ Battery Back-UP ... UPS is operating Online with a Replace Battery Condition ... This may be caused by one of the following conditions; Battery Age Battery Damage Improper Battery Connection ... The following video details the process for removing and reinstalling the internal Replacement Battery Cartridge .
Video: How to Select the Correct Replacement Battery Cartridge (RBC) for your UPS
... The UPS indicates battery replacement is required or ... Battery replacement is part of ... UPS Replacement Battery Selector ... determine the correct Replacement Battery Cartridge to purchase for your APC UPS and to ... ... on www. apc .com. ... similar to the one below: ... you need a replacement battery cartridge . A battery will typically last ... UPS Replacement Battery Selector ... , go to APC's convenient, easy ... ... or purchasing a replacement battery cartridge (RBC) ... ... you purchase a Replacement Battery cartridge (RBC) ... units contain multiple batteries inside the UPS ...
What are the basic troubleshooting steps for the APC AV J-Type J25B / J35B Power Conditioner and Battery Backup?
... steps for the APC AV J- ... Power Conditioner and Battery Backup ? APC AV J- ... Power Conditioner and Battery Backup ... find the your APC AV J- ... The internal battery is not connected ... Connect the battery . ... connect to a Battery Backup outlet. ... is operating on battery power, while ... Reconnect equipment one item at a ... Battery Backup outlets may ... ... equipment from the Battery Backup outlets and ... The battery was recently discharged due to a power outage and has not fully recharged. Charge the battery cartridge for 16 hours. The battery has reached the end of its useful life. Replace the battery .
Safety Guidelines for Smart-UPS, BACK-UPS, and Surge products
, and only use official APC Replacement Battery Cartridges
Can I mix old and new batteries in a Smart-UPS?
... old and new batteries in a Smart ... ... either multiple internal battery cartridges and/or ... to add external batteries . ... old and new battery cartridges within the same ... ... Lead Acid) batteries age, their ... ... Smart-UPS batteries are connected in parallel and all batteries are charged at ... Mixing batteries of different ages ... result in some batteries being under charged ... ... and installing the battery cartridges , you should keep the battery cartridges in their original ... When replacing the batteries in a Smart ... , you should replace all battery cartridges (internal and ... When replacing battery cartridges that are comprised ...
How do I recycle APC batteries in the US and Canada?
Pack the used battery in the packaging from the replacement battery cartridge and affix the return label.
Material Safety Data Sheets (MSDS) or Safety data Sheets (SDS) for Batteries Used in APC UPS Systems
In a few cases, Replacement Battery Cartridges (RBCs) containing High Power Lithium Ion Cell, Phosphate-Based are also used.

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