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Search FAQs

Why is notify users missing or grayed out in PowerChute Network Shutdown on my Windows system?

Issue:
Notify users is missing or grayed out in PowerChute Network Shutdown on my Windows system.

Product Line:
PowerChute Network Shutdown

Environment:
Windows Vista, 7, 8, 2008, 2010, 2011, 2012, 2016, 2019, Hyper-V

Cause:
Starting with the release of Windows Vista Microsoft removed the messaging service from their OS. PowerChute relied on this messaging service.

Solution:
1 - A third party messaging service can be scripted to send messages.
  • For help with writing command files for use with PowerChute Network Shutdown see Kbase FA159586
2 - Review Kbase FA239561
 

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