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Only one NetBotz appliance at a time can monitor a Pelco Camera

Published date: 21 July 2020

Issue:

When more than one NetBotz appliance monitors the same Pelco camera, Pelco camera event notifications and motion detection seem to intermittently fail.

Product Line:

NetBotz, Pelco

Environment:

NetBotz software Interfaces

Cause:

Users are allowed to discover the same Pelco camera on more than one NetBotz appliance. No warning message is displayed

Resolution:

Users should not discover the same Pelco camera on more than one NetBotz appliance. Removing from both NetBotz appliances and re-adding to the one appliance that will be used to monitor the Pelco camera may be required to regain proper motion detection notification.
 

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