Consulter la FAQ
Data Center Expert | How do hardware and software support contracts work?
StruxureWare Data Center Expert Appliances can have hardware warranty up to a total of 5 years , which includes 2 years of factory warranty.
Data Center Expert | Why does StruxureWare not accept my One Time passcode?
StruxureWare Data Center Expert is not ... StruxureWare Data Center Expert (DCE ... StruxureWare Central (SWC ... StruxureWare Data Center Expert (all ... StruxureWare Central (all ... SturuxureWare Data Center Expert requires a ... and the Data Center Expert's MAC address ... StruxureWare Data Center Expert (DCE ... 3 . If you ... 5 . To add ... AP9465 = StruxureWare Data Center Expert Basic ap9470 = StruxureWare Data Center Expert Standard AP9475 = StruxureWare Data Center Expert Enterprise AP94VMACT = StruxureWare Data Center Expert Virtual Machine SFDCOBASE = StruxureWare Data Center Operation ... the client under Help then About
Can I transfer license keys between StruxureWare Data Center Expert servers?
Tech support will look to validate support contracts in order to do this transfer.
Data Center Expert | How can I resolve “Failed to create java virtual machine.” error when launching StruxureWare Data Center Expert client?
... Upon launching the StruxureWare Data Center Expert client an ... StruxureWare Data Center Expert (DCE ... StruxureWare Central (SWC ... StruxureWare Client (potentially ... StruxureWare may be attempting ... ... Installation directory for StruxureWare Data Center Expert. ( ... C:\ Program Files (x86)\ StruxureWare Data Center Expert X. ... 3 ) Within the dcexpert directory open the jre directory and then the bin directory. ... -vm "C:\ Program Files (x86)\ StruxureWare Data Center Expert 7.2.7\dcexpert\jre\bin\javaw.exe" 5 ) Save the file and open the client.
Video: How do I retrieve surveillance clips in StruxureWare Data Center Expert
Retrieving surveillance clips in StruxureWare Data Center Expert. ... StruxureWare Data Center Expert (DCE) ... StruxureWare Data Center Expert (DCE) ... This is for customers that require assistance in retrieving NetBotz camera clips in DCE ... 3 ) Within the Thumbnails pane, you will see the camera thumbnails for your NetBotz Appliances that are in the group you selected. ... 5 ) Within the Choose Date section, select either Relative or Date Range.
Video: Data Center Operation | Copying files from the StruxureWare Data Center Operation
How to copy files from the StruxureWare Data Center Operation ... StruxureWare Data Center Operation ... StruxureWare Data Center Operation (All Versions) ... In this document, we will be using a free program called WinSCP. You can find this program . ... 1. Open the application ... 3 . Enter log in credentials in both "Username" and "Password" fields ... 5 . Using the "Arrow up button" to navigate up a directory, continue click the icon until the directory window reads / ... 3 . Locate the backup to save off server
Data Center Expert | How do I upgrade my software version?
Process for upgrading StruxureWare Data Center Expert. ... StruxureWare Data Center Expert (DCE) - Basic Appliance (AP9465) ... StruxureWare Data Center Expert (all versions) ... You must have a valid currently active software support contract to receive upgrade files. ... 3 ) Login to the DCE Desktop Client, select the Updates Menu, and then select Apply Server Update. ... 5 ) Select Install Update to start upgrading the server.
Netbotz Advanced View | Does NOT Support Radius, Active Directory or LDAP
... NetBotz Central, ISX Central, and StruxureWare Data Center Expert do support integrating with both Active Directory & OpenLDAP remote authentication server software suites ...
Do alerts in StruxureWare DCE that come from the NetBotz 750 include images?
... Do alerts in StruxureWare DCE that come ... StruxureWare Data Center Expert StruxureWare Data Center Expert 7. ... ... Version 2 and 3 NetBotz such as ... be discovered by StruxureWare DCE using the ... The NetBotz 750 (considered version 5 NetBotz) is discovered and monitored using SNMP similar to how the NetBotz 250 or an APC UPS is discovered. ... This protocol does not support images. ... https:// help .ecostruxureit.com/devices ... Instead, when the releases that support surveillance are released (Botzware version 5.1.1 and DCE version 7.7 are the projected versions),
Video: How do I register a passcode for NetBotz or StruxureWare?
... for NetBotz or StruxureWare ? StruxureWare Data Center Operation (DCO ... StruxureWare Data Center Expert (DCE ... StruxureWare Data Center Operation (DCO ... StruxureWare Data Center Expert (DCE ... ... for NetBotz or StruxureWare products, you ... ... local technical support assist with adding a ... 3 ) Select Register Asset. ... Skip to step 5 if your asset is already registered. 4) Depending on what type of license key you are redeeming, select either: Data Center Expert Model, NetBotz Model, or SFDCOBase (Data Center Operation). 5 ) To the right of the asset select the options key and then redeem passcode.