Browse FAQs

StruxureWare | Can I install Data Center Expert on my own server?
StruxureWare Data Center Expert (DCE) is only supported on hardware provided by APC /Schneider Electric ... StruxureWare Data Center Expert (DCE) - Basic Appliance (AP9465) ... - Virtual Appliance (AP94VMACT) StruxureWare Central (SWC) ... StruxureWare Data Center Expert 7.x and earlier ... StruxureWare Data Center expert is a highly customized operating system. ... StruxureWare Data Center Expert (DCE) is not supported as in install directly on any 3rd party hardware. ... With that, you have your own hardware as well as a supported system for running StruxureWare DCE in a virtual environment.
StruxureWare DCE virtual machine may hang, logs show e1000 NIC error
Issue: StruxureWare DCE virtual machine may hang, messages log show e1000 NIC error
Before importing a backup from a StruxureWare Data Center Expert server to the Virtual Appliance version, configure the public and private network settings first in VMWare.
Resolution: To avoid this issue, please set up the second NIC's configuration on your StruxureWare Central Virtual Appliance before restoring the backup.
StruxureWare and NetBotz product and license /passcode registration instructions are inaccurate
Note: All StruxureWare DCE Virtual Machines should be registered as AP94VMTRL Virtual Machine Trials.
Where can I find the manual for the StruxureWare Data Center Expert VM appliance?
This article explains where the StruxureWare Data Center Virtual Machine Appliance documentation can be found. Which will include all hardware specification as well installation instructions.
StruxureWare Central reports NetBotz sensor values when the device is actually offline
In the case of a Virtual Sensor on StruxureWare Central 7.x, if all contributing sensors are NetBotz appliances in an offline state ...
Data Center Expert | Managing Virtual Sensors
Issue: Process for managing virtual sensors in StruxureWare Data Center Expert
Data Center Expert | Why does StruxureWare not accept my One Time passcode?
AP9475 = StruxureWare Data Center Expert Enterprise AP94VMACT = StruxureWare Data Center Expert Virtual Machine
Video: Data Center Expert | How do I download and deploy the Virtual Appliance?
Issue: Process for downloading and deploying the StruxureWare Data Center Expert Virtual Appliance.

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