Browse FAQs



Where can I get support for APC and MGE Products?
Replacement Batteries Replacement Notebook Batteries
Configuring Microsoft Vista, Windows 7, 8, & 10, Windows 2008 & 2012 to safely shutdown without using APC's PowerChute software.
Once a USB UPS is connected, the OS adds configuration similar to that of a laptop with an on-board battery .
PowerChute Network Shutdown compatibility with IBM AIX installed on LPAR
... configure Controlled Early Shutdown go to Configuration - Shutdown - select option "time on battery lasts longer than" under Controlled Early Shutdown.
UPS Signalling Bundle for IBM AS/400 & IBMi (IBM Power Systems)
If the value is 8 - UPS detected and everything is normal. If the value is 9 - UPS detected and battery is low.
Single Phase Symmetra XR Battery frame displays EF or E1
Product Line Symmetra Power Array Symmetra RM
How to reduce the Battery Charge Capacity for Smart-UPS VT
The reasons for this could be for example capacity limitations during Generator Operation or a requirement to reduce temperature in the event of problems with Air Conditioning. Note: When this function is active, no fault will appear on the SUVT UPS.
Why doesn't my Battery Management System AP9921X-AP9922 record Ohmic Values?
... are some guidelines that need to be met in order for the APC by Schneider Electric Battery Management System (AP9921X) to record Ohmic ...


Results 1 - 10 of 50

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.