Browse FAQs

I have a Back-UPS, what is your warranty policy?
Back-UPS Warranty Policy Questions and Options ... All Back-UPS Products including: ... Back-UPS ES Back-UPS RS Back-UPS CS Back UPS XS Back-UPS Pro Back-UPS HS ... tools /upgrade_selector/
What are the basic troubleshooting steps for the APC AV H-Type power Conditioner ?
Back-UPS , Universal Transfer Switch, Troubleshooting, Trouble shooting, uts10bi, Self Help,
Why might the Overload LED be lit on my APC Back-UPS?
APC's UPS Sizing Tool model number of your UPS) by using .
Replacing the Battery in a 1st Generation Back-UPS Pro
Note: Please read the warning at the bottom of this page before performing the procedure below. Tools required: Screwdriver.
Why might the LEDs on my Back-UPS or Smart-UPS SC be flashing?
Red Overload LED: on solid APC UPS Selector tool
How to return a Smart-UPS or Back-UPS product for Warranty Replacement.
Product Line: All single phase UPS products Environment:
Video: Back-UPS ES "M"; Connecting computer data cable for Graceful Unattended Shutdown.
Resolution: The following video demonstrates how to connect the USB data cable for managing the Back-UPS ES "M" line of products.
Leakage current from APC Back UPS products
Issue: How can I gauge the amount of leakage current from my Back-UPS ?
What is the transfer time of the Back-UPS?
Issue: What is the transfer time of the Back-UPS ?
Video: Back-UPS ES - Procedure for Battery Replacement
Issue: Demonstration of the internal battery installation for the BACK-UPS ES family.

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