Support Community

Our Legendary Reliability is Even Stronger with Customers Like You

Welcome to the Support Community

What to know about the APC Support Community

Thanks for joining our other loyal customers!

This community is here for you to ask or answer questions; share your knowledge and experiences with our products; and get help from other customers.  See the most popular topics below.

Smart-UPS & Symmetra LX / RM

Back-UPS & Surge Protectors

UPS Management Devices & PowerChute Software

NetBotz Hardware & Software

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  • Call

    Can’t find the support you need online? Give us a call.


  • Email

    Submit your questions here and we will reply to you promptly.

Discussion Forums

  • Discussion Forums

    Exchange ideas and suggestions with other customers.

Customer Care App

  • Customer Care App

    Get support on the go — anytime, anywhere.