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StruxureWare Data Center Expert report run on web page shows "No Sensor History Available".

Published date: 16 January 2020

Issue:
StruxureWare Data Center Expert report run on web page shows "No Sensor History Available".

Product Line:
StruxureWare Data Center Expert (DCE)

Environment:
DCE version 7.7.1

Cause:
When creating a report / graph on the DCE 7.7.1 web page, you may see the resulting page states "No Sensor History Available". If you run the same report in the Windows Thick client application, you can see that there is indeed data and the report is available.

Resolution:

An upgrade to Data Center Expert 7.8.0 or higher is required to resolve the issue.  Please contact you local technical support.
 

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