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Support

Resources and Tools

Need Data Center Help?

To request support for APC power, cooling, and infrastructure solutions, contact the data center support team at Schneider Electric.

Additional links

Product Safety Notice

Learn more about the recommended actions concerning the recovery program for PRB-239058 - FOR 192V BATTERY CARTRIDGE USED IN SMART-UPS ON-LINE SYSTEMS

mySchneider Partner Portal

Register or log in to mySchneider to access best-in-class certification training, deal registration discounts, dedicated support, marketing and sales resources and more.

How to buy

Easily find the nearest APC Reseller, Partner or Distributor in your area.

Product Registration & Warranty Services

Product Registration
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Trade in Your UPS

APC Trade-UPS Program allows you to trade in any brand UPS battery back-up for a current model. Go green! 

  • Up to 25% off on the purchase if a new APC UPS 
  • Free return shipping on trade-in
Learn more
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CALL

Can’t find the support you need online? Give us a call.

Email

Submit your questions here and we will reply to you promptly.

Discussion Forums

Exchange ideas and suggestions with other customers.

Customer Care App

Get support on the go — anytime, anywhere.

Chat

Do you have questions or need assistance? We’re here to help!