Browse FAQs



How do I request a new feature in future versions of APC by Schneider Electric products?
here For DCIM products such as StruxureWare Data Center Expert, StruxureWare Data Center Operation, StruxureWare Portal and NetBotz, you can enter your request .
StruxureWare Data Center Expert message stuck retrieving configuration
Issue: StruxureWare Data Center Expert message stuck retrieving configuration after pushing a configuration to an SNMP device.
Is StruxureWare DCE or NetBotz susceptible to the WannaCry vulnerability?
Issue: Is StruxureWare DCE or NetBotz suceptable to the WannaCry vulnerability?
StruxureWare Central reports NetBotz sensor values when the device is actually offline
Issue: StruxureWare Central reports NetBotz sensor values when the device is actually offline
Can I transfer license keys between StruxureWare Data Center Expert servers?
Issue: Can I transfer license keys between StruxureWare Data Center Expert servers?
How do I add a DDF to StruxureWare Data Center Expert?
Issue: How do I add a DDF to StruxureWare Data Center Expert?
StruxureWare and NetBotz product and license /passcode registration instructions are inaccurate
Issue: StruxureWare and NetBotz product and license/passcode registration instructions are inaccurate.
Bad Gateway message when launching to HTTPS device on StruxureWare private LAN
Issue: Bad Gateway message when connected to StruxureWare private side device using HTTPS.
StruxureWare DCE virtual machine may hang, logs show e1000 NIC error
Issue: StruxureWare DCE virtual machine may hang, messages log show e1000 NIC error


Results 1 - 10 of 50

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.