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Video: How to upgrade NMC2 AP9630, AP9631, and AP9635 remotely over a network.

Issue:
How to upgrade APC Network Management Card 2 (NMC2) AP9630, AP9631, and AP9635 remotely over a network.

Product line:
AP9630, AP9631,AP9635
Smart-UPS & Smart-UPS Online
Symmetra RM & Symmetra LX
Smart-UPS VT-Galaxy 3500
Symmetra PX1 and PX2 3 Phase UPS’s

Environment:
All UPS products using Network Management Card 2 (AP9630, AP9631, AP9635)

Cause:
Updating or flashing firmware is necessary to implement new features, correct bugs, or when moving the network card from one UPS family to another.

Resolution:
Provides an easy manner of downloading and performing firmware upgrade over the network or internet.
 
 

NMC2 AP9630, AP9631, and AP9635 Remote Firmware Upgrade
 
  • Go to https://www.apc.com/tools/download/ and search for your network management card model number.
  • Select the “UPS Network Management Card 2” link.
  • Scroll down to the product documentation tabs.
  • Click the Software and Firmware tab.
  • Find the firmware file.  This one is “Network Management Card v6.5.0 Firmware for Symmetra 3-Phase with AP9630/AP9631/AP9635” 
  • Verify that you have located firmware appropriate for the host UPS family. 
  • Click the “Download” Link.
  • Then Select the “Download Now” button.
  • The file will download to your default download directory.
  • Click the file and extract the firmware package. 
  • Open the extracted firmware package. 
  • Locate and click the Firmware Upgrade Utility application.
  • Enter the IP address
  • Enter your Username and Password.  The default values are both lowercase “apc”.
  • Click the Ping button to assure you have connectivity with the card to be upgraded.
  • Click “Upgrade Now” button.
  • If successful, the utility will report “Device(s) Successfully Updated”.
  • You can now log in to your UPS Network Management Card 2.

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