{"searchBar":{"inputPlaceholder":"Buscar por palabra clave o hacer una pregunta","searchBtn":"Buscar","error":"Por favor, introduce una palabra clave para buscar"}}
{}

Nuestras marcas

{"support":{"yesButton":"Sí","noButton":"No","feedback":{"title":"¿Qué podemos hacer para mejorar?"},"submitButton":"Enviar","successMessage":"Gracias por tus comentarios","title":"¿Ha sido útil?","feedbackPercentLabel":"personas encontraron utilidad a esto","captcha":{"error":"Marca la casilla"}}}
Preguntas frecuentes de búsqueda

Why can't I control newer UPS's through the management port on the Share UPS (AP9207)?


Issue

Unable to control a UPS via the management/advanced port on a Share UPS.


Product Line
 
  • UPS Management
    • Share UPS - AP9207
       
Environment
  • All Share UPS
  • Newer UPS such as those with the prefix SUA, SURT, SUM, SURTA

     
Cause
 
The AP9207 Share-UPS provides additional serial ports for graceful shutdowns using PowerChute Business Edition. The unit has seven simple signaling ports and one advanced management port.

Using he AP9207's management port and 940-0103 cable, you would be able to have limited control of older Smart-UPS units (models with the SU prefix). You could run self tests, turn the UPS off, etc. This functionality is not available to SUA, SURTA, SUM or SURT Smart-UPS models. You can still perform graceful shutdowns, however, the ability to run the diagnostics is no longer available



Resolution

Please take into account that certain behaviors are no longer supported on newer SUA, SUM, SURTA, or SURTA UPS models.


Note: This device is also completely unsupported by any Micro-link UPS models, such as those with the SMT, SMX, or SURTD prefix.

 

¿No encuentras lo que buscas?

Ponte en contacto con nuestro equipo de atención al cliente para recibir soporte técnico, asistencia para reclamaciones y más.