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Video: How to take the Galaxy 5000 UPS from total power off to normal operation.
Step 2: Wait until the end of the UPS initialization with PFC start-up . Step 2: Push the Menu Button
Where can I get support for APC and MGE Products?
AIS Battery Systems ... Assessment Services ... Battery Replacement Services ... Environmental Management System ... Installation Services ... Matrix Battery Systems ... MGE Battery Systems ... MGE Galaxy MGE Galaxy 300 MGE Galaxy 3000 MGE Galaxy 3500 MGE Galaxy 4000 MGE Galaxy 5000 MGE Galaxy 5500 MGE Galaxy 6000 MGE Galaxy 7000 MGE Galaxy 9000 MGE Galaxy PW ... MGE Service Bypass ... NetBotz 300 ... Network Integration Services ... On Site Service ... Parallel ... Power Generation Systems ... Project Management Services ... Remote Monitoring Services ... Service Bypass Panel Service Plans ... Silcon Battery Systems ... Smart-UPS Battery Systems ... Start-Up Service
Does the NTP need to be configured on the Galaxy VS internal NMC and the optional AP9644 NMC for all parallel or single Galaxy VS?
Resolution: Ensure that only one network management interface in the entire UPS system ( single or parallel ) is set to synchronize time.
Does the NTP need to be configured on all NMCs for all parallel Galaxy VS?
Resolution: Ensure that only one network management interface in the entire UPS system ( single or parallel ) is set to synchronize time.
What is the warranty on an ACSC1XX?
parts only. However, if start-up is purchased, the warranty changes to 1 yr.
Matrix-UPS emits a chirping sound after being on-battery or running a self-test
... test (either scheduled or through UPS start-up ), the Matrix-UPS will emit chirps for an interval of one minute ...
How do I connect a EPO (Emergency Power Off) circuit to Galaxy VX?
How do I connect a EPO (Emergency Power Off) circuit to Galaxy VX? ... Galaxy VX ... How do I connect a EPO (Emergency Power Off) circuit to Galaxy VX? ... http://www.apcmedia.com/salestools/MBPN-A35JB8/MBPN-A35JB8_R 1 _EN.pdf?sdirect=true ... Note; in parallel systems , only the UPS in which the EPO is activated is affected; remaining UPS will still be powered.
SRT 8 or 10kva experiences excessive battery transfer and re-transfer events in 3 phase systems
4. Improved system handling for certain AC input conditions during system start-up .
SRT 8 or 10kva reports Error P.11 or DC Bus Soft Start or event codes 124/125
4. Improved system handling for certain AC input conditions during system start-up .
SRT 8 or 10kva reports Error P.11 or DC Bus Voltage Low or event codes 128/129
4. Improved system handling for certain AC input conditions during system start-up .


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