Browse FAQs



Video: How to mount a Rack Mount Symmetra or Rack Mount Smart-UPS to a 2 Post Rack?
All Rackmount Smart-UPS 2U or larger in height, as well as associated external battery packs
What are the basic troubleshooting steps for the Smart-UPS smc1000-2U / smc1500-2U ?
The UPS will restart automatically when utility power is restored. Fault LED illuminates Possible Internal Fault Contact APC Support for further assistance.
Why does my SMC Series Smart-UPS switch to battery when it encounters high voltage?
Environment: smc1000, smc1500, smc1000- 2u , smc1500- 2u
UPS Interface Expander 2 SmartSlot Card (AP9624) - Incorrect System Behavior for Some Master Server Control Functions
SMT Tower (firmware UPS 08.0 or greater) UPS 09.3 SMT 2U Rackmount UPS 09.3 SMT 1 U Rackmount (follow "SMX 1500va or less" firmware) UPS 09.8 SMX 1500va or less (firmware greater than UPS 05.0) UPS 09.8 ... (firmware between UPS 05.0 - UPS 07.0
Does my Smart-UPS have Equipment Protection Policy (EPP) coverage?
Does my Smart-UPS have Equipment Protection ... Smart-UPS , Smart-UPS Online ... on many 120v UPS Systems and Surge ... All Smart-UPS and Smart-UPS Online products include ... ... volt Line Interactive Smart-UPS offer EPP coverage ... ... , SUM, SC , SMC, ... Smart UPS models that do ... All Smart-UPS Online models. ... , 208v, 230v , or 240v ... ... outside of the U .S. ... ... /www. apc .com/ ... ... not your particular UPS features EPP coverage ... If you need to open an EPP claim for your UPS , please contact your local Tech Support Team for assistance.
What are the various generations of Smart-UPS Products?
... of single phase Smart-UPS Products? Smart-UPS ... a variety of Smart-UPS products in use ... ... Over the years APC has steadily improved ... ... refer to the apc .com product ... for your specific UPS . Current Products: ... generation Line Interactive Smart-UPS products Both rackmount and tower versions available ... Serial Port on UPS ) Smart -Slot for installation of APC Accessory Cards ... generation Line Interactive Smart-UPS products ... units Rack / Tower convertible ... Serial Port on UPS ) Smart -Slot for installation of APC Accessory Cards ... Level Line Interactive Smart-UPS products
Smart-UPS C Series FAQ
Smart-UPS C Series FAQ Smart-UPS ... is the new Smart-UPS C series? The Smart-UPS C series is ... new entry level Smart-UPS product designed for ... ... available as dedicated Tower or Rack- ... 1000 and 1500va in both Rack and Tower form factors ... with the SMC Smart-UPS ? The SMC Smart-UPS supports Powerchute Business ... ... not have a Smart -Slot and ... ... SMT and SMX Smart-UPS products? ... attached to the UPS . ... hardware do the rackmount versions ship with ... ... compatible with both 2 and 4 post ...
Video: How do I upgrade my SMT/SMX Smart-UPS firmware using my Network Management Card?
... Network Management Card 2 to update my Smart UPS (SMT/ ... Smart-UPS models with the ... Supported UPS model listed above UPS Network Management Card 2 (ap9630, ... UPS power output * ... ... for the particular UPS (Links are ... UPS Firmware Updates allow ... ... recommend using the APC Firmware Upgrade Wizard ... connection to the UPS whenever possible. The APC Firmware Upgrade Wizard ... ... to upgrade their Smart-UPS Firmware using an APC Network Management Card ... ... and update the UPS via the Network ... Step 2 ... Find the correct UPS Firmware Image.


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