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PowerChute Business Edition is not receiving product update notifications
Issue:
PowerChute Business Edition (PowerChute) is not receiving product update notifications.
Product Line:
PowerChute Business Edition
Environment:
OS: Windows x64, x86
Build: PowerChute Business Edition 9.1.0, 9.1.1, 9.0.2, 9.0.3 OEM Basic and 25 Node Deluxe
Cause:
The "
Resolution:
PowerChute Business Edition (PowerChute) is not receiving product update notifications.
Product Line:
PowerChute Business Edition
Environment:
OS: Windows x64, x86
Build: PowerChute Business Edition 9.1.0, 9.1.1, 9.0.2, 9.0.3 OEM Basic and 25 Node Deluxe
Cause:
The "
apccert" SSL certificate file needs to be updated.Resolution:
- Download the apccert file attached to this KBase.
- Stop the PowerChute Business Edition Server service by right-clicking on APC PBE Server service and selecting Stop.
- Copy the updated apccert file into the PowerChute Business Edition Server install directory e.g. C:\Program Files (x86)\APC\PowerChute Business Edition\server
- Start the PowerChute Business Edition Server service by right-clicking on APC PBE Server service and selecting Start
- The product update notification will now appear when a product update becomes available.
Released for:APC Egypt
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