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Video: How do I customize short message e-mail alarm actions in Data Center Expert?

Issue:
Customizing short message e-mail alarm actions in StruxureWare Data Center Expert

Product Line:
StruxureWare Data Center Expert (DCE)

Environment:
StruxureWare Data Center Expert (DCE)

Cause:
E-mail notifications from DCE come in a pre-defined format that can not be edited.  To customize e-mail notifications, short message e-mail alert actions need to be used.

Resolution:



1) Open the DCE Client and go to: Alarm Configuration menu > Manage Alarm Actions.

2) Click on Create and then select Short Message E-Mail.  Select Next.

3) Provide an Action Name and add in the e-mail addresses that this alarm action will be sent to.

4) The subject and message fields can be customized using a defined list of macros, which are available on https://dcimsupport.apc.com.
NOTE: You can use spaces, text, and return lines to organize the data that will be sent in the e-mail.

5) Associate your new alarm action to a notification policy, for instructions see knowledge base FA225766.

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